{"id":1072,"date":"2025-09-14T20:38:42","date_gmt":"2025-09-14T20:38:42","guid":{"rendered":"https:\/\/stargotravel.pt\/privacy-policy\/"},"modified":"2025-09-15T21:10:30","modified_gmt":"2025-09-15T21:10:30","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/stargotravel.pt\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<style>.elementor-1072 .elementor-element.elementor-element-236518f3:not(.elementor-motion-effects-element-type-background), .elementor-1072 .elementor-element.elementor-element-236518f3 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/stargotravel.pt\/wp-content\/uploads\/2025\/09\/Politica-de-privacidade.webp\");background-position:center center;background-size:cover;}.elementor-1072 .elementor-element.elementor-element-236518f3 > .elementor-background-overlay{background-color:#000000;opacity:0.5;transition:background 0.3s, border-radius 0.3s, opacity 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.elementor-element.elementor-element-1481e371 .elementor-icon-list-item > a{font-size:var( --e-global-typography-32f6ee8-font-size );letter-spacing:var( --e-global-typography-32f6ee8-letter-spacing );}.elementor-1072 .elementor-element.elementor-element-2fc0e4a3 .elementor-heading-title{font-size:var( --e-global-typography-b7c5f05-font-size );line-height:var( --e-global-typography-b7c5f05-line-height );}.elementor-1072 .elementor-element.elementor-element-10384a22{padding:80px 10px 40px 10px;}}@media(min-width:768px){.elementor-1072 .elementor-element.elementor-element-73f25f00{width:100%;}}@media(max-width:1024px) and (min-width:768px){.elementor-1072 .elementor-element.elementor-element-23a8ab26{width:100%;}}<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1072\" class=\"elementor elementor-1072 elementor-736\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-236518f3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"236518f3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25effed9\" data-id=\"25effed9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-158713eb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"158713eb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-73f25f00\" data-id=\"73f25f00\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1481e371 elementor-icon-list--layout-inline elementor-widget__width-auto elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1481e371\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/stargotravel.pt\/en\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Privacy Policy<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fc0e4a3 elementor-widget elementor-widget-heading\" data-id=\"2fc0e4a3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-10384a22 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"10384a22\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-23a8ab26\" data-id=\"23a8ab26\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ff0bf elementor-widget elementor-widget-text-editor\" data-id=\"21ff0bf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div><div class=\"grid-cols-1 grid gap-2.5 [&amp;_&gt;_*]:min-w-0 !gap-3.5\"><p class=\"whitespace-normal break-words\">Star Go Travel<\/p><p class=\"whitespace-normal break-words\">Last updated: September 14, 2025<\/p><p class=\"whitespace-normal break-words\">PRIVACY POLICY<\/p><h2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\">1. IDENTIFICATION OF THE DATA CONTROLLER<\/h2><p class=\"whitespace-normal break-words\">Star Go Travel, Lda. Centro Comercial do Liceu 2, Shop 6 Avenida Doutor Rodrigues Manito 2900-066 Set\u00fabal, Portugal Email: <a class=\"underline\" href=\"mailto:info@stargotravel.pt\">info@stargotravel.pt<\/a> Phone: +351 931 833 397 RNAVT: 11965<\/p><h2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\">2. PERSONAL DATA WE COLLECT<\/h2><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">2.1 Data provided directly by you:<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Full name<\/li><li class=\"whitespace-normal break-words\">Email address<\/li><li class=\"whitespace-normal break-words\">Phone number<\/li><li class=\"whitespace-normal break-words\">Address<\/li><li class=\"whitespace-normal break-words\">Date of birth<\/li><li class=\"whitespace-normal break-words\">Passport number and validity<\/li><li class=\"whitespace-normal break-words\">Payment information (through secure processors)<\/li><li class=\"whitespace-normal break-words\">Travel preferences<\/li><li class=\"whitespace-normal break-words\">Special or medical needs relevant to travel<\/li><li class=\"whitespace-normal break-words\">Emergency contact details<\/li><\/ul><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">2.2 Data collected automatically:<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">IP address<\/li><li class=\"whitespace-normal break-words\">Browser and device information<\/li><li class=\"whitespace-normal break-words\">Cookies and similar technologies<\/li><li class=\"whitespace-normal break-words\">Pages visited on our website<\/li><li class=\"whitespace-normal break-words\">Time spent on site<\/li><li class=\"whitespace-normal break-words\">Traffic source<\/li><\/ul><h2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\">3. PURPOSES OF DATA PROCESSING<\/h2><p class=\"whitespace-normal break-words\">We process your personal data for:<\/p><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">3.1 Service execution (legal basis: contract performance):<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Process travel bookings<\/li><li class=\"whitespace-normal break-words\">Organize tours and activities<\/li><li class=\"whitespace-normal break-words\">Issue tickets and vouchers<\/li><li class=\"whitespace-normal break-words\">Provide assistance during travel<\/li><li class=\"whitespace-normal break-words\">Communicate changes or updates about services<\/li><\/ul><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">3.2 Legitimate interests (legal basis: legitimate interest):<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Improve our services<\/li><li class=\"whitespace-normal break-words\">Personalize offers and recommendations<\/li><li class=\"whitespace-normal break-words\">Statistical analysis and market research<\/li><li class=\"whitespace-normal break-words\">Fraud prevention<\/li><li class=\"whitespace-normal break-words\">Website security<\/li><\/ul><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">3.3 Consent (legal basis: consent):<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Sending newsletters and promotional communications<\/li><li class=\"whitespace-normal break-words\">Direct marketing<\/li><li class=\"whitespace-normal break-words\">Non-essential cookies<\/li><\/ul><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">3.4 Legal obligations (legal basis: compliance with legal obligation):<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Compliance with tax obligations<\/li><li class=\"whitespace-normal break-words\">Reporting to competent authorities when required<\/li><li class=\"whitespace-normal break-words\">Record keeping according to applicable legislation<\/li><\/ul><h2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\">4. DATA SHARING<\/h2><p class=\"whitespace-normal break-words\">Your data may be shared with:<\/p><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">4.1 Service providers:<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Airlines<\/li><li class=\"whitespace-normal break-words\">Hotels and accommodations<\/li><li class=\"whitespace-normal break-words\">Tour operators<\/li><li class=\"whitespace-normal break-words\">Insurance companies<\/li><li class=\"whitespace-normal break-words\">Payment processors<\/li><\/ul><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">4.2 Technology partners:<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Booking.com (accommodations)<\/li><li class=\"whitespace-normal break-words\">GetYourGuide (tours and activities)<\/li><li class=\"whitespace-normal break-words\">Secure payment processors<\/li><li class=\"whitespace-normal break-words\">Email marketing providers<\/li><li class=\"whitespace-normal break-words\">Web analytics systems<\/li><\/ul><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">4.3 Authorities:<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">When required by law<\/li><li class=\"whitespace-normal break-words\">For protection of legal rights<\/li><li class=\"whitespace-normal break-words\">In case of official investigations<\/li><\/ul><h2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\">5. INTERNATIONAL TRANSFERS<\/h2><p class=\"whitespace-normal break-words\">Some of our suppliers and partners may be located outside the European Economic Area. In these cases, we ensure adequate protection through:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Standard contractual clauses approved by the European Commission<\/li><li class=\"whitespace-normal break-words\">Adequacy certifications<\/li><li class=\"whitespace-normal break-words\">Appropriate safeguards according to GDPR<\/li><\/ul><h2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\">6. DATA RETENTION<\/h2><p class=\"whitespace-normal break-words\">We retain your personal data for the period necessary for:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Booking data: 7 years after trip completion (tax obligations)<\/li><li class=\"whitespace-normal break-words\">Marketing data: Until consent is withdrawn or 3 years of inactivity<\/li><li class=\"whitespace-normal break-words\">Navigation data: 13 months<\/li><li class=\"whitespace-normal break-words\">Payment data: According to payment processor requirements<\/li><\/ul><h2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\">7. YOUR RIGHTS<\/h2><p class=\"whitespace-normal break-words\">You have the following rights regarding your personal data:<\/p><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">7.1 Right of access:<\/h3><p class=\"whitespace-normal break-words\">You may request a copy of the data we hold about you.<\/p><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">7.2 Right of rectification:<\/h3><p class=\"whitespace-normal break-words\">You may request correction of incorrect or outdated data.<\/p><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">7.3 Right of erasure:<\/h3><p class=\"whitespace-normal break-words\">You may request deletion of your data under certain circumstances.<\/p><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">7.4 Right of restriction:<\/h3><p class=\"whitespace-normal break-words\">You may request restriction of processing of your data.<\/p><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">7.5 Right of portability:<\/h3><p class=\"whitespace-normal break-words\">You may request your data in a structured and commonly used format.<\/p><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">7.6 Right of objection:<\/h3><p class=\"whitespace-normal break-words\">You may object to processing based on legitimate interests.<\/p><h3 class=\"text-lg font-bold text-text-100 mt-1 -mb-1.5\">7.7 Right to withdraw consent:<\/h3><p class=\"whitespace-normal break-words\">You may withdraw consent at any time when this is the legal basis.<\/p><p class=\"whitespace-normal break-words\">To exercise your rights, contact us at: <a class=\"underline\" href=\"mailto:info@stargotravel.pt\">info@stargotravel.pt<\/a><\/p><h2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\">8. COOKIES<\/h2><p class=\"whitespace-normal break-words\">We use cookies for:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Essential website functionality<\/li><li class=\"whitespace-normal break-words\">Performance analysis<\/li><li class=\"whitespace-normal break-words\">Content personalization<\/li><li class=\"whitespace-normal break-words\">Marketing and advertising (with consent)<\/li><\/ul><p class=\"whitespace-normal break-words\">You can manage your cookie preferences through your browser settings.<\/p><h2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\">9. SECURITY<\/h2><p class=\"whitespace-normal break-words\">We implement adequate technical and organizational measures to protect your data:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Encryption of sensitive data<\/li><li class=\"whitespace-normal break-words\">Restricted access based on need<\/li><li class=\"whitespace-normal break-words\">Regular security monitoring<\/li><li class=\"whitespace-normal break-words\">Regular team training<\/li><li class=\"whitespace-normal break-words\">Secure backups<\/li><\/ul><h2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\">10. COMPLAINTS<\/h2><p class=\"whitespace-normal break-words\">You have the right to file a complaint with the National Data Protection Commission (CNPD):<\/p><p class=\"whitespace-normal break-words\">CNPD Rua de S\u00e3o Bento, 148-3\u00ba 1200-821 Lisboa <a class=\"underline\" href=\"mailto:geral@cnpd.pt\">geral@cnpd.pt<\/a> Phone: 213 928 400<\/p><h2 class=\"text-xl font-bold text-text-100 mt-1 -mb-0.5\">11. UPDATES<\/h2><p class=\"whitespace-normal break-words\">This policy may be updated periodically. Changes will be communicated through our website and, when material, by email.<\/p><\/div><\/div><div class=\"h-8\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Privacy Policy Privacy Policy Star Go Travel Last updated: September 14, 2025 PRIVACY POLICY 1. IDENTIFICATION OF THE DATA CONTROLLER Star Go Travel, Lda. Centro Comercial do Liceu 2, Shop 6 Avenida Doutor Rodrigues Manito 2900-066 Set\u00fabal, Portugal Email: info@stargotravel.pt Phone: +351 931 833 397 RNAVT: 11965 2. PERSONAL DATA WE COLLECT 2.1 Data [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"iawp_total_views":0,"footnotes":""},"class_list":["post-1072","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Star Go Travel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stargotravel.pt\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Star Go Travel\" \/>\n<meta property=\"og:description\" content=\"Home Privacy Policy Privacy Policy Star Go Travel Last updated: September 14, 2025 PRIVACY POLICY 1. 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